An award-winning and nationally-recognized business entrepreneur, Vicki Mayo is responsible for building three Phoenix-based technology companies: Global Market Innovators, TouchPoint Solution and Valor Global.
Discover more about these Phoenix-based technology companies:
Global Market Innovators (GMI) is a Secure Managed Service Provider™ specializing in leading growth markets including Cyber Security, Digital Workplace, and Managed Services. A one-stop-shop for full IT lifecycle services, GMI provides secure technology solutions across network, cloud, collaboration, security, and managed IT practices and is supported by a dynamic global team of expert consultants.A diversified client roster includes Fortune 50-2000 customers, state and local education including K-12, and covers a range of commercial, government and enterprise customers. The company’s geographic footprint extends from the United States and Canada to Morocco, Philippines, and Costa Rica.GMI is a privately-held, women- and minority-owned, and diversity supplier-certified company headquartered in Phoenix, Arizona. GMI’s delivery team features nearly 175 security, collaboration, networking and data center engineers and architects across project management, staff augmentation, managed and consulting practices; and boasts most key industry and best-in-class technology certifications.
TouchPoint Solution took the world by a storm in December of 2016 when it unveiled its proprietary BLAST (bi-lateral alternating stress tactile) technology. TouchPoints’ Founder Vicki Mayo discovered and launched the technology in consultation with numerous neuropsychologists and scientists after looking for a solution to help her then 4-year-old who was suffering from night terrors. Since inception,TouchPoints have helped people de-stress over 3 Million Times. BLAST technology, embedded in wearable devices, was shown through numerous double-blind placebo-controlled studies to reduce subjective stress by up to 70% in 30 seconds and also to reduce the objective marker of cortisol both during and after a stressful event. TouchPoints were named Best Health and Wellness by both Forbes and Digital Trends at the 2019 Consumer Electronic Show.
Valor Global’s Call Center solutions lead the industry in Net Promoter Score (NPS), Customer Satisfaction (CSAT) and employee retention in Customer Care, Account Management, and technical support for our customers. The company’s mission is to ensure our team becomes an extension of our client’s team and culture in order to provide extraordinary service.Headquartered in Arizona with 5,000+ global team members, Valor Global delivers cost-effective, robust 24/7 onshore and offshore support models. We are constantly innovating in order to leverage best in class technology and operational excellence using LEAN and Agile framework.The company’s global reach extends from multiple U.S. locations to Costa Rica and the Philippines, providing customers the flexibility, scalability, bilingual support and freedom to best serve their business objectives for around the clock support.